Processes orders and oversees cycle of order fulfilment. Responsible for making sure tasks are processed through the delivery process efficiently and safely.
· Facilitate the order pick/delivery point.
· Arrange driver routes and schedule staff, and monitoring deliveries to meet customer demands, making sure the delivery is completed on time.
· Communicates with operational issue, delays, customer complaints to superiors.
· Escalating issues to the call center.
· Takes initiative to avoid quality control issues through the delivery process.
· Managing delivery tracking system
· Creating daily reports (incidents, number of orders per driver, etc.).
· Ensures capacity is kept at optimal levels
· Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
· Monitors the vehicles and plans the delivery services.
· Monitoring the driver location
|Job Location:||Manama, Bahrain|
|Job Role:||Logistics and Transportation|
|Career Level:||Entry Level|
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