Upload Your Resume and find a job in Dubai City! 🌟🌟🌟🌟🌟May 6, 2014
We are looking to hire young and energetic team members for “Software Implementation/application support engineer” position. Everyone is welcome to apply but your application will only be taken into consideration if it meets the following criteria:
- Render consulting services and act to ensure customer meets deadlines
- Review system issues, diagnose and resolve software incidents, including operating systems (Windows and Mac) and across a range of software applications.
- To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the end-users as soon as possible; escalating incidents to other support teams (network team, System Administration, Applications & Business solutions) where necessary
- Install, test and configure new workstations and deployment for company software suite at customer sites
- Configure and ensure software changes to system to assist in business organizational changes
- Train users to use new or modified equipment, systems or software package.
- Maintain a first-class level of customer service ensuring that all end-users are treated efficiently and in an appropriate manner.
- Analyze system and compile system change needs as requested by customer
- Improve software to meet customer’s business needs and follow best practices, standards and documentation
- Inspect changes before customer performs user acceptance testing
- Coordinate with customer to resolve issues
- Record and manage customer specific implementation user guides for company application’s user community
- Configure changes and upgrade software systems
- Load baseline security data to Client database
||Al Kuwait, Kuwait