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May 6, 2014
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Supply Chain Officer / Supply Chain Planner – The International Committee of the Red Cross (ICRC)

MAIN ACCOUNTABILITIES, DUTIES AND RESPONSIBILITIES  
Analyzes and treats requests in timely manner
The SCO shall check minimum twice a day the SRs pending in “Log Review and Submit for the Approval” page and make sure that:
Header info (Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID)
Line Default (Requested Date (realistic “delivery” date), Cost Center, Objective)
 Communicates any changes made to the SR by e-mail to the Requester
Submits reviewed SRs for the Approval - Once order has been reviewed and all changes saved and communicated to the Requester, SCO should push order for Validation to assigned approvers
Monitor the status of Sales Requests (SR) and follow up if they are pending. S/he should check rejected SRs and contact requester to find out why it was rejected and to help them, if needed, to push them through again. In addition, SCO needs to monitor SRs pending for approval (status 515) and make sure they are approved in timely manner (2 days usually). Follow up with approvers if he/she sees that SRs is pending in this status long. SCO is also responsible for re-submission of the SR if the original approver is away to the person who acts as an approver in his absence.
Decides on the most suitable Sx document and releases SR into SO, SD, SP. SCO oversees all approved SRs (status 516, 517) and makes sure they are released into Sx documents taking into consideration delivery patterns if local, upstream, direct deliveries distribution form the WH etc. Based on the decision made, SCO should communicate with the purchasing department if SP, ST, SD and with supply planners and warehouse if the order will be fulfilled from local warehouse - SO.
   Make sure system is updated and cleaned
SCO should regularly update Promised Delivery Dates on sales documents based on the information coming from purchasers or other relevant units in LSC. The Requester shall be updated on the delays immediately.
SCO should make sure the old, unnecessary Sx lines are closed
Records and files all documentations pertaining to the process of the order, registers and transmits customer’s claims and remarks. SCO is in charge to organize and keep documentation related to the requests, treat the claims and remarks and to help customer get what he/she needs. To do so, SCO needs to coordinate with the warehouse and purchasing department, determine what was the root cause of the claim and to help get it corrected.
Updates the logistics dashboards and provides required statistics to stakeholders, customers, logistician. SCO should always be aware of the situation and the statuses of deliveries, and be informed on potential delays, issues with deliveries so that he/she can communicate that info to the customer. To do so, analysis, statistics and dashboards (JDE O2D reports, Tableau SCO dashboard etc.) need to be updated, regularly monitored and followed. He/she should identify and propose potential improvements including the customer service policy.
Builds awareness related to the importance of Good Planning & Forecasting (in collaboration with the Forecaster).
Insures communication flow, mainly with:
Customers – make sure customers are updated on expected delivery dates of the orders, potential delays, stock outage, wrong items etc.
Purchaser – best practices concerning consolidation of purchase, change in lead time, selection of supplier, etc.
Forecaster – the SCO must ensure requests are entered for agreed forecasting period, that forecast quantities are respected, communicate with forecasters if some irregularities are noticed etc.
Warehouse – Discuss the possibility of consolidation of deliveries (space, man power etc.
Responsible for treating all messages / requests received in AMM LOG JO Services Service & Task Management Tool (STM) within 24 hrs
 Upon the completion of the tasks / requests, closes tickets on AMM LOG JO STM.
For Health orders of medical items & equipment coordinates closely with the national Pharmacist – item-codes creation, validation, ranking, etc. 
Defines and updates item settings in JDE (lead time, planner number, planning code, etc.)
The Planner should update item settings on a regular basis, at least quarterly or more often if needed. S/he is responsible for the update of the following: Planner Number, Lead time level, Stock Managed Indicator, Multiple Order Quantity, Minimum reorder Quantity, Contingency and Buffer Stock, and upon agreement with Purchaser: Buyer Number and Supplier Number.
Regarding all other item site settings, including fixed values such as: Master Planning Family, Planning Code, Order Policy Code, etc., the Planner is responsible, when modifications are needed, to send a request to the Master Data Team.
Proposes and monitors the buffer stock (based on analysis of trends and patterns of items under her/his responsibility). Her/his conclusions are to be shared with the Forecaster for discussion and validation during the Collaborative Demand Planning Process at Delegation Level.
Reviews, Analyses and Processes Detailed MRP messages.
The Planner should daily monitor and analyze MRP messages for items under her/his responsibility. This should be done for all message types.
Based on her/his analysis and expertise, the Planner should take the appropriate action, including: 1) communication with other Log Department members: CSD, Purchaser etc. 2) amendments of Sx and/or Ox documents such as dates and quantities, etc.
The Planner will analyze and understand the Supply and Demand screen in JDE and if needed further investigate irregularities and misunderstandings.
Based on MRP messages, the Planner should monthly process MRP messages and generate Order Purchase/Inter-Site/Work Order (OP/OT/OI/WO)
Based on her/his analysis, the Planner should communicate and advise Forecaster (who will in turn advise requesters) on demand patterns, forecasting accuracy, outliers, etc.
Decides on the most suitable supply option to optimize the supply chain flow (consolidation vs partial delivery) in accordance with Purchasers and prioritizes in accordance with the Customer’s demand.
The Planner will need to analyze: cost of the goods, transport, warehouse, supply patterns, existing demand for the goods, etc.
If necessary, the Planner can propose improvement to the supply chain strategy (within the country or the region)
Builds awareness of costs related to the Delegation Stock Management Policy. The Planner should monitor inventory levels and make sure that stock levels stay under the stock ceiling as defined in the Delegation’s Financial Rules. Ensures that a risk analysis is undertaken, and that low level of stocks are kept for high risk items (items with short expiry date, used nationally, or “customized” items). This requires analysis of JDE Reports (i.e. Inventory) and additional Dashboards available on Tableau (i.e. Planner Dashboard)
Builds awareness related to the importance of Good Planning & Forecasting (in collaboration with the Forecaster)
Ensures communication flow, mainly with:
Purchaser – best practices concerning consolidation of purchase, change in lead time, selection of supplier, etc.
Forecaster – the Planner can participate in bilateral meeting between the Forecaster and Requesters to allow informed decision making, etc.
Warehouse – Discuss the possibility of consolidation of deliveries (space, man power etc.)
 
 Job Details Posted Date: 2019-12-23 Job Location: Amman, Jordan Job Role: Logistics and Transportation Company Industry: Non-profit Organization Monthly Salary: US $1,500 Preferred Candidate Career Level: Mid Career Nationality: Jordan Degree: Bachelor's degree

MAIN ACCOUNTABILITIES, DUTIES AND RESPONSIBILITIES  

Analyzes and treats requests in timely manner
The SCO shall check minimum twice a day the SRs pending in “Log Review and Submit for the Approval” page and make sure that:
Header info (Sold To, Ship To, Reason Code, Order Title, Header Attachment, Project ID)
Line Default (Requested Date (realistic “delivery” date), Cost Center, Objective)
 Communicates any changes made to the SR by e-mail to the Requester
Submits reviewed SRs for the Approval – Once order has been reviewed and all changes saved and communicated to the Requester, SCO should push order for Validation to assigned approvers
Monitor the status of Sales Requests (SR) and follow up if they are pending. S/he should check rejected SRs and contact requester to find out why it was rejected and to help them, if needed, to push them through again. In addition, SCO needs to monitor SRs pending for approval (status 515) and make sure they are approved in timely manner (2 days usually). Follow up with approvers if he/she sees that SRs is pending in this status long. SCO is also responsible for re-submission of the SR if the original approver is away to the person who acts as an approver in his absence.
Decides on the most suitable Sx document and releases SR into SO, SD, SP. SCO oversees all approved SRs (status 516, 517) and makes sure they are released into Sx documents taking into consideration delivery patterns if local, upstream, direct deliveries distribution form the WH etc. Based on the decision made, SCO should communicate with the purchasing department if SP, ST, SD and with supply planners and warehouse if the order will be fulfilled from local warehouse – SO.
   Make sure system is updated and cleaned
SCO should regularly update Promised Delivery Dates on sales documents based on the information coming from purchasers or other relevant units in LSC. The Requester shall be updated on the delays immediately.
SCO should make sure the old, unnecessary Sx lines are closed
Records and files all documentations pertaining to the process of the order, registers and transmits customer’s claims and remarks. SCO is in charge to organize and keep documentation related to the requests, treat the claims and remarks and to help customer get what he/she needs. To do so, SCO needs to coordinate with the warehouse and purchasing department, determine what was the root cause of the claim and to help get it corrected.
Updates the logistics dashboards and provides required statistics to stakeholders, customers, logistician. SCO should always be aware of the situation and the statuses of deliveries, and be informed on potential delays, issues with deliveries so that he/she can communicate that info to the customer. To do so, analysis, statistics and dashboards (JDE O2D reports, Tableau SCO dashboard etc.) need to be updated, regularly monitored and followed. He/she should identify and propose potential improvements including the customer service policy.
Builds awareness related to the importance of Good Planning & Forecasting (in collaboration with the Forecaster).
Insures communication flow, mainly with:
Customers – make sure customers are updated on expected delivery dates of the orders, potential delays, stock outage, wrong items etc.
Purchaser – best practices concerning consolidation of purchase, change in lead time, selection of supplier, etc.
Forecaster – the SCO must ensure requests are entered for agreed forecasting period, that forecast quantities are respected, communicate with forecasters if some irregularities are noticed etc.
Warehouse – Discuss the possibility of consolidation of deliveries (space, man power etc.
Responsible for treating all messages / requests received in AMM LOG JO Services Service & Task Management Tool (STM) within 24 hrs
 Upon the completion of the tasks / requests, closes tickets on AMM LOG JO STM.
For Health orders of medical items & equipment coordinates closely with the national Pharmacist – item-codes creation, validation, ranking, etc. 
Defines and updates item settings in JDE (lead time, planner number, planning code, etc.)
The Planner should update item settings on a regular basis, at least quarterly or more often if needed. S/he is responsible for the update of the following: Planner Number, Lead time level, Stock Managed Indicator, Multiple Order Quantity, Minimum reorder Quantity, Contingency and Buffer Stock, and upon agreement with Purchaser: Buyer Number and Supplier Number.
Regarding all other item site settings, including fixed values such as: Master Planning Family, Planning Code, Order Policy Code, etc., the Planner is responsible, when modifications are needed, to send a request to the Master Data Team.
Proposes and monitors the buffer stock (based on analysis of trends and patterns of items under her/his responsibility). Her/his conclusions are to be shared with the Forecaster for discussion and validation during the Collaborative Demand Planning Process at Delegation Level.
Reviews, Analyses and Processes Detailed MRP messages.
The Planner should daily monitor and analyze MRP messages for items under her/his responsibility. This should be done for all message types.
Based on her/his analysis and expertise, the Planner should take the appropriate action, including: 1) communication with other Log Department members: CSD, Purchaser etc. 2) amendments of Sx and/or Ox documents such as dates and quantities, etc.
The Planner will analyze and understand the Supply and Demand screen in JDE and if needed further investigate irregularities and misunderstandings.
Based on MRP messages, the Planner should monthly process MRP messages and generate Order Purchase/Inter-Site/Work Order (OP/OT/OI/WO)
Based on her/his analysis, the Planner should communicate and advise Forecaster (who will in turn advise requesters) on demand patterns, forecasting accuracy, outliers, etc.
Decides on the most suitable supply option to optimize the supply chain flow (consolidation vs partial delivery) in accordance with Purchasers and prioritizes in accordance with the Customer’s demand.
The Planner will need to analyze: cost of the goods, transport, warehouse, supply patterns, existing demand for the goods, etc.
If necessary, the Planner can propose improvement to the supply chain strategy (within the country or the region)
Builds awareness of costs related to the Delegation Stock Management Policy. The Planner should monitor inventory levels and make sure that stock levels stay under the stock ceiling as defined in the Delegation’s Financial Rules. Ensures that a risk analysis is undertaken, and that low level of stocks are kept for high risk items (items with short expiry date, used nationally, or “customized” items). This requires analysis of JDE Reports (i.e. Inventory) and additional Dashboards available on Tableau (i.e. Planner Dashboard)
Builds awareness related to the importance of Good Planning & Forecasting (in collaboration with the Forecaster)
Ensures communication flow, mainly with:
Purchaser – best practices concerning consolidation of purchase, change in lead time, selection of supplier, etc.
Forecaster – the Planner can participate in bilateral meeting between the Forecaster and Requesters to allow informed decision making, etc.
Warehouse – Discuss the possibility of consolidation of deliveries (space, man power etc.)

 

 

Job Details

Posted Date: 2019-12-23
Job Location: Amman, Jordan
Job Role: Logistics and Transportation
Company Industry: Non-profit Organization
Monthly Salary: US $1,500

Preferred Candidate

Career Level: Mid Career
Nationality: Jordan
Degree: Bachelor’s degree
Dubai City Company
Dubai City Company
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