clarification and cases in order to share it with FVP staff.KEY AREAS OF ACCOUNTABILITY:Support the delivery of effective Programmes

December 31, 1969

Field Assistant – Save the Children Jordan


The Filed assistant will be responsible to support and provide Food Vouchers program beneficiaries with all the needed information by documenting all their requirements, clarification and cases in order to share it with FVP staff.


Support the delivery of effective Programmes, in both development and humanitarian contexts, by:

  • Participate in planning and developing Livelihood activities and relevant humanitarian response activities if needed.

  • Carry the hotline calls responsibility and react with the needed responses.

  • Respond to all the beneficiaries’ clarification and cases by answering their calls and meet them in the helpdesk offices

  • Implement all Livelihood project activities based on the program objectives and intermediate results reflected in the detailed implementation plan.

  • Support the field coordinator in the preparation process for the food vouchers.

  • Support the field coordinator in the distribution process by assisting in the vouchers distribution, updating the DB and organizing the turns.

  • Support the field coordinator in the Monitoring process by conduct monitor visits to the refugees houses if needed

  • Support verification coordinator by conduct regular field visit to the designated retailer in order to facilitate the redemption process.

  • Support in the M&E system by filling all the developed forms to monitor the project activities in the field.

  • Deal with the beneficiaries’ records and redeemed vouchers receipt confidentially and professionally.

  • Ensure that the livelihood program is implemented in ways that are responsive to communities and beneficiaries, in line with SC’s principles, values and strategic plan and compliant with SC’s procedures.

  • Monitor program implementation and ensure accurate, timely data collection.

  • Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of crisis or emergency.

  • Any other tasks assigned by the project manager


Job Details

Posted Date: 2019-12-23
Job Location: Amman, Jordan
Job Role: Support Services
Company Industry: Non-profit Organization

Preferred Candidate

Career Level: Mid Career
Nationality: Jordan
Degree: Bachelor's degree
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